Understand What Your Employees / Clients Really Think About Your Company
Stark & Associates’ Employee / Client Opinion Surveys provide:
- An early warning system – uncovering concerns before they become major issues
- Complete coverage – management has the opportunity to ask employees / clients questions in all major areas of concern and employees / clients have an opportunity to respond
- Benchmarks – so that management can track the progress it is making in addressing employee / client concerns
- Anonymity – so that employees / clients will be encouraged to give their complete and honest views and opinions
- Information on what management is doing right – things that employees/clients are already satisfied with
- Information on what management is doing wrong – so that needed improvements can be made
- Clear action plans on a department by department basis – so management can more easily follow through on meritorious suggestions and recommendations
- Clear proof to employees / clients that management is actively listening and responding to their concerns and is truly committed to improvement